Last Updated: January 2026
Business Domus Surfaces, LLC.
Contact: info@domus-surfaces.com
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with our website and related services (collectively, the “Services”).
We may collect information in the following ways:
Information you provide to us
When you contact us or use forms/chat features, you may provide information such as your name, email address, phone number, and the content of your message (including any project or service details you choose to share).
Information collected automatically
When you access the Services, we may automatically collect device and usage data such as IP address, browser type, operating system, pages viewed, time spent, and referring/exit pages. We may also infer approximate location (e.g., city/state) from your IP address.
Cookies and similar technologies
We may use cookies, pixels, local storage, and similar technologies to remember preferences, improve site functionality, understand site usage (analytics), and support security. You can control cookies through your browser settings. Disabling cookies may affect certain site features.
We use information we collect to:
Provide and operate the Services; respond to inquiries and communicate with you; improve website performance, content, and user experience; maintain security and prevent fraud/abuse; troubleshoot issues; and comply with legal obligations and enforce our policies.
We do not sell your personal information in the traditional sense. We may share information in these limited situations:
Service providers
We may share information with trusted vendors who help us operate the Services (for example, hosting, email delivery, analytics, security, and form processing). These providers may only use information to perform services for us.
Legal and safety reasons
We may disclose information if required by law or if we believe disclosure is necessary to comply with legal process, protect rights and safety, or prevent fraud and misuse.
Business transfers
If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.
We may use analytics tools to understand site usage and improve performance. These tools may collect information such as device identifiers, cookies, and usage data. Where applicable, you may be able to opt out of certain analytics/advertising features through browser settings or vendor-provided controls.
If you contact us, we may retain your message and contact information to respond and for recordkeeping. You may opt out of non-essential marketing emails by using the unsubscribe link (if present) or contacting us. Service-related messages may still be sent when needed to respond to your request.
We keep personal information only as long as reasonably necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements, resolve disputes, and enforce agreements.
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Depending on your location and how you use the Services, you may be able to request access to, correction of, or deletion of certain personal information, object to or restrict certain processing, and manage cookies via your browser controls.
California Privacy Notice (CCPA/CPRA)
If you are a California resident, you may have rights regarding personal information, including the right to know what personal information we collect and disclose, the right to request deletion (subject to legal exceptions), the right to correct inaccurate information, the right to opt out of “sale” or “sharing” as defined by California law (if applicable), and the right to non-discrimination for exercising your rights.
To submit a request, contact us at info@domus-surfaces.com with the subject line “Privacy Request.” We may need to verify your identity before completing certain requests.
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate steps.
If you access the Services from outside the United States, you understand that information may be processed and stored in the United States or other locations where our service providers operate, and those locations may have different data protection laws than your jurisdiction.
We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent changes. Continued use of the Services after changes means you accept the updated policy.
If you have questions about this Privacy Policy or our privacy practices, contact: Domus Surfaces, LLC. at info@domus-surfaces.com.